Contact NonGamStop.vip

Email us

Everyday questions and feedback: [email protected]
UK partnerships and media enquiries: [email protected]

In most cases you can expect a reply from NonGamStop.vip within two working days. If your message relates to a particular review, please paste the page URL into your email and quote the exact detail you're querying — that lets us re-check the point on the site and come back to you a good deal faster.

What we can help with

• Corrections. UK operators tweak welcome bonuses, wagering requirements and payout processes on an almost weekly basis. Flag anything on NonGamStop.vip that no longer reflects reality and we will re-test the detail and update the page.
• Operator enquiries. Casinos are welcome to request a review, with the caveat we spell out to every operator that gets in touch: our hands-on testing decides the outcome, and neither a listing nor a rating can ever be bought.
• Player feedback. First-hand stories from UK players — a payout that dragged for days, a live-chat agent who actually solved a problem, a wagering clause that felt harsher than advertised — feed straight into our re-testing schedule and genuinely shift the rankings.

What we can't do

One important boundary: NonGamStop.vip reviews casinos but does not operate any. We hold no player accounts, process no payments and cannot intervene in disputes — so password resets, stalled withdrawals and account queries need to be taken up with the casino's own support desk. If a UK-licensed operator refuses to resolve a legitimate complaint, escalate the case to the UK Gambling Commission (UKGC), which issued the site's licence, or to an approved alternative dispute-resolution provider such as IBAS.